Lingofest Language Center



Questions & Answers

 

Who are the instructors at Lingofest? What is their background?

Our teachers are professional instructors. They hold diplomas from different educational institutions from around the world. Many of them have traveled and taught in different countries. They are trained and experienced in working with adults, children, groups and giving one-on-one language instruction.

If you want to find out more about each one of them, visit "Our Team".

 

Do you only hire “native speakers”?

No, not all of our instructors are native speakers. However, they all have teaching experience and are well prepared to instruct the language groups they are assigned to.


Lingofest has a non-discrimination policy – anyone who passes our teaching evaluation process and has a passion for teaching has the opportunity to join the Lingofest Team.

 

Do you evaluate and monitor your instructors?

Yes, there may be a class throughout your course where you will see a new face in the class. They will not be taking part in the lesson – they are there to monitor your instructors' teaching technique.

The instructors are evaluated by the Director of Lingofest throughout and after every course they teach. The students also evaluate their instructors at the end of the course.

Do you teach conversational language?

Yes, the way to become fluent in a new language is to start with conversation at the very beginning.This will allow you to make progress faster and feel more confident about your skills.

Do you follow a method?

Yes, Lingofest follows its own teaching methods. We modify them to meet your specific needs.

What kind of teaching materials do you use?

Books, workbooks, audio and video materials, quizzes, games, tests and outings designed to make you use the language in real-life situations.

What materials do I need to purchase?

You will need to purchase books and workbooks for the class level you are taking. Our instructors will supply other learning aids (books, music, films).

What can I do if I have an often changing schedule?

If you require a flexible schedule, then private lessons would be the solution for you.

We can also schedule classes at your place of business or your home. There is an additional cost added to the private classes if they are not taking place at our Language Center.

What is your cancellation policy?

If you are unable to make it to your class we kindly ask that you let us now 24h ahead of time.

Do you have an evaluation test?

Yes, to better understand your needs and to place you in the appropriate class level, we give you a test comprised of 4 parts: reading, writing, listening and speaking.

How do I know which level group to sign up for?

We evaluate your level based on a four-part test (reading, writing, listening and speaking) that you take before the course begins. If you want to take a beginners course, there is no test.

How do private lessons work?

We tailor our teaching method to help you reach your specific goals making sure first that we know your learning style.

I am interested in taking private classes with a friend, can we do that?

Yes, call us and we can discuss the details (i.e. where you want to meet for the classes, how many of you want to study together, travel fees if you would rather study “off-site”).

 

Will the instructor come to my house or office?

Yes, if you are signed up for private lessons and you would like to study in the comfort of your own house or at your place of business, Lingofest offers that option. Please remember that “ on-site” and “off-site” lesson costs are different. There are additional fees if the instructor is traveling. Call us for more details.

 

My company is interested in paying for language training for our employees. What is the process like?

We contact you or your HR department about employee training options and send you cost estimates (based on length of the training, venue, number of participants).

 

  

Is Lingofest a safe place for my children?

 

Yes! Our teachers are trained to work with children. They have quick and easy access to emergency contact information. They are trained in emergency procedures and are licensed to perform CPR. Parents are also welcome to stay in the lobby while the class is taking place.

Do I receive a certificate after completing a course?

Yes, each student receives a Lingofest Course Completion Certificate, stating what level the student has completed and how they performed on their evaluation test. The diploma is signed by their instructor, teacher coordinator, and the Director of Lingofest.

 

What is you make-up lesson policy?

 

If a group class is canceled for any reason (teacher's illness, emergency) you will be notified at least 24 hours in advance and a make-up lesson will be scheduled. The make-up class will be scheduled for the same day of the week and time as your regular lessons.

If a student is unable to come to his class and there is a same level class on the next day, he may join that class for a make-up lesson.

If you are taking private lessons, you can ask your instructor to reschedule. Please be aware that our instructors teach multiple courses, so if you know in advance that you will be rescheduling classes, please let your instructor know so he or she can best accommodate your needs.

 

Please keep in mind that if you are not going to make it to class, the instructor and Lingofest need to be notified at least 24 hours in advance. If you fail to inform us in time, you cannot have a make-up lesson.

If I am unable to continue my course will I get my money back? Are the lessons transferable?

If you cannot continue your course after the first one or two lessons, you can get your money back (minus the payment for the classes you have already attended).

If you are midway through the course and cannot continue, we can give you credit on another class.

You can also put that credit in someone’s name (family member, friend) or get a Lingofest Gift card.

 

Can I change my instructor?

 

If there is more than one group in your level, you may change groups.  Keep in mind that the other ongoing course will be taking place on different days/times than the one you were signed up for.

 

If you are taking private lessons, you can request to change teachers, and we will do our best to accommodate your needs.

 

Do you have a language club where I can practice my new language skills further?

 

Yes. We will keep you informed of any ongoing/new language clubs via newsletter.

 

How do you measure the students' progress?

 

Students are evaluated throughout and at the end of their course. Based on their test results and the teacher’s evaluation, they can easily see their progress and advance to the next level.

 

  

Questions? Contact us!